Nexazon Return and Refund Policy

Thank you for shopping at Nexazon! We value your trust and want to ensure your satisfaction. Please read our Return and Refund Policy carefully.

Cancellation

• No Cancellations: Once an order is placed, cancellations are not possible, and no refunds will be processed.

Returns

• Return Window: You have 7 days from the date of receiving your order to initiate a return.
• Condition: To be eligible for a return, items must be unused and in the same condition you received them.
• Expiration: The return period expires after 7 days. Unfortunately, we cannot offer refunds or exchanges after this time.

Return Process

1. Contact Support: To initiate a return, please contact our support team within the 7-day window.
2. Provide Details: Include images of the product in your request to demonstrate its condition.
3. Return Approval: Our support team will review your request and notify you of the approval or rejection of your return.

Shipping

• If your return is approved, you will receive instructions for returning the product. Nexazon bears the shipping costs necessary for returns.

Refund Process

• Once your return is received and inspected, we will send you an email regarding the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.

Damaged Items

• If you receive a damaged item, please contact us immediately with images of the damaged product. We will arrange for a replacement or refund.

Contact Us

For any questions about our Return and Refund Policy, please reach out to us at support@nexazon.com.

Thank you for choosing Nexazon!